How do I earn Kohl's Cash?Kohl's Cash Coupons are earned when you make qualifying purchases in store, at a kiosk or on Kohls.com during events run periodically. Look for Kohl's Cash event dates online and in our other advertising.
- Kohl's Cash is earned on the purchase amount after all applicable discounts are applied and before tax is applied.
- The promotion dates are based on Central Time.
How will I receive my Kohl's Cash?If you earn Kohl's Cash online or at a kiosk, your Kohl's Cash will arrive via email. It will be sent to the email address provided during the checkout process. If you are signed up for Kohl's Sales Alerts with a different email account, please note your Kohl's Cash will not be sent to the account at which you receive Sales Alerts. Kohl's Cash can be redeemed online or in store.
When will I receive my Kohl's Cash?For purchases made in store, you'll receive a paper Kohl's Cash Coupon at the time of purchase. For purchases made at a kiosk or from Kohls.com, your Kohl's Cash will arrive via email within 24 hours. Save this email! You will not be sent another email containing your Kohl's Cash. Your Kohl's Cash Coupon is NOT accessible via the reminder emails that follow the initial Kohl's Cash earned email.
When you receive this email, follow the instructions to print your Kohl's Cash Coupon. If you prefer not to print your Kohl's Cash email, an Associate can scan it from your mobile device when you are checking out in store.
Why didn't I receive my Kohl's Cash?Sometimes Kohl's Cash emails get blocked by email filters. If you do not receive your Kohl's Cash via email, check the blocked email folder in your account. You also may need to add the email address Kohls@em.kohls.com to your approved senders/address book. If you still do not see your Kohl's Cash email, please contact Customer Service at (855) 564-5705.
How do I redeem my Kohl's Cash on my Kohls.com purchase?At checkout, enter the 15-digit coupon number and four-digit PIN number and the value of your Kohl's Cash Coupon will be deducted from your order total. Promotion dates are based on Central Time and your Kohl's Cash is only valid during the redemption dates shown on your coupon. Please note that Kohl's Cash will be applied prior to percent-off total purchase discounts.
If you received your Kohl's Cash in a store, your coupon number is located above the bar code on the back of your coupon and your PIN number is located to the right of your bar code.
If you earned your Kohl's Cash online, your coupon number and PIN number are located above the bar code.
Can I return or make a price adjustment on an item that earned Kohl's Cash?Yes, of course! We will just have to decrease the value of your Kohl's Cash Coupon.
- Did you already spend your Kohl's Cash? No problem! If you have already used your Kohl's Cash, you'll get a refund in the form of your original payment, minus the amount of the Kohl's Cash Coupon you spent.
- Are you returning merchandise that was purchased with Kohl's Cash? Again, no problem. We'll return the value of the Kohl's Cash Coupon to you as a Kohl's Merchandise Credit.